Effective Date: February 1, 2026

Last Updated: February 18, 2026

1. Introduction

Thank you for shopping at Great British Coins. We appreciate your business and want to ensure you have a rewarding experience while exploring, evaluating, and purchasing our products and services.

This Return and Refund Policy explains the conditions under which returns and refunds are accepted and processed.

2. Returns for Physical Products

You have 30 days from the date you received the item to request a return.

Return Conditions

To be eligible for a return, the following conditions must be met:

• Items must be returned in their original condition and packaging

Return Process

To initiate a return, please contact us at contact@greatbritishcoins.com with your order details and reason for return.

Once your return request is approved, we will provide you with return instructions and a return authorisation number.

Return Shipping: You will be responsible for paying your own shipping costs for returning items except in cases where GBC are at fault. Shipping costs are non-refundable.

4. Refund Processing

Once we receive and inspect your returned item (if applicable), we will respond within 1-3 business days..

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 3-5 business days.

5. Non-Returnable Items

Certain items are exempt from being returned, including:

• Items damaged by misuse

• Items returned not in original condition or without original packaging (where required)

6. Exchanges

We typically only refund returned items

7. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

If you've done all of this and you still have not received your refund, please contact us at contact@greatbritishcoins.com.

9. Contact Information

If you have any questions about our Return and Refund Policy, please contact us:

• Email: contact@greatbritishcoins.com

• Website: http://www.greatbritishcoins.com